We are a sustainable fashion subscription service. We offer designer outfits for rent on a
monthly basis, allowing you to refresh your wardrobe sustainably and affordably. Our
platform includes virtual try-on, impact tracking, and the option to purchase items you
love.
Buying new clothes contributes to significant environmental waste (water, carbon emissions,
landfill). Renting allows you to enjoy variety and high-quality fashion without the
long-term impact, supporting a circular economy.
We use eco-friendly cleaning processes, manage logistics to minimize carbon footprint, and
ensure maximum utilization of every garment's lifecycle, which is tracked on your dashboard.
The Sustainability Bridge is our commitment to connecting high-end fashion with
eco-conscious consumer choices, ensuring every rental step reinforces a circular,
waste-reducing supply chain.
2. Subscriptions & Plans
We offer Basic, Premium, and Luxury tiers, each providing a different number of Designer
Outfits and Party Wear items per month. You can view all plan details on the pricing page.
Yes, you can hold multiple active subscriptions simultaneously to increase the total number
of items available to you each month.
You can either upgrade your plan immediately, or you can opt for a "One-Time Subscription
Add-On" for specific extra items you need.
Yes, you can upgrade your plan at any time. The change will take effect immediately, and you
will be billed a pro-rated amount for the remainder of the current billing cycle.
3. Using Your Wardrobe
"My Wardrobe" is your personalized space where you can save items you want to rent, track
your current items, and manage your swap requests.
You can keep the item for the duration of your monthly subscription period. If you need it
longer, you can opt to purchase it at a discounted member price.
No, we handle all cleaning and maintenance using specialized, eco-friendly processes. Please
return the items as is (excluding normal wear and tear) and do not attempt to wash or repair
them.
Small stains or minor damage are covered by our standard insurance. For significant damage
(e.g., irreparable tears, permanent stains), you will be charged a fee, typically 80% of the
item's retail value, as detailed in our Terms & Conditions.
4. Delivery & Pickup
We use premium courier services for fast and reliable delivery directly to your specified
address. You will receive tracking information once your order is shipped.
Yes, same-day delivery is available for orders placed before 12 PM in major metropolitan
areas, subject to item availability and an express delivery fee.
5. Payments & Billing
We accept all major credit and debit cards (Visa, Mastercard, Amex) as well as popular local
payment gateways.
6. Pause, Cancel & Refunds
Yes, you can pause your subscription for a period of up to three months. This feature can be
managed directly in the "My Subscription" section of your dashboard.
7. One-Time Subscription & Add-Ons
This is an option to rent a specific item for a defined, shorter period (e.g., 3 days)
outside of your regular monthly plan. It's perfect for a special event or trying an item
without committing to a full swap.
8. Product Care & Quality
Absolutely. We guarantee that all items in our collection are authentic designer pieces
sourced directly from authorized retailers or brand partners.
9. Account & Support
You can contact our support team via email at support@fashionbridge.com, or use the live
chat function available on the website during business hours.
Didn't find what you were looking for? Contact us at infi@ojii.com
